Return & Refund Policy

3 Days Return & 10 Days Refund Policy:

 

Conditions for Returns:

->The product must include the original tags, user manual, and other necessary accessories.

->The Purchasing product must be returned in the original and undamaged manufacturer packaging / box.

->You must be carefull about tape or stickers on the manufactures box or manufactures products.

 

A user may return any product during the time of delivery, or within 3 days if: 

1.    If the customers don’t receive his expected products

2.    Have any doubt about that products quality and quantity

3.    If the products seen damaged during delivery

4.    Unhealthy/ Unexpected products condition

5.    Packaging Unexpected or have any problem in packging

6.    If the products used before and Feel useless product

 

Following products may not be eligible for return or replacement:

1.    By misusing damage the product

2.    Which product or item is incidental damage after purchase

3.    Using the product or item for some days or installed

4.    If any damage or defect is seen which is not covered under the manufacture’s warranty

5.    If any product seen that it is returned without its original packaging including its cover or box or manufacture’s packaging which is given before, and all other necessary items which is included products during delivery time.

6.    Unable to show and receipt or proof of purchase with the product you receive.

 

 

Refund Policy:

 

1.    We try to give best services to our consumers. But sometimes, we fail to fulfill our commitment or to provide the service which we promised to give, we will notify you from 9:00 a.m to 8:00 p.m via phone/text/sms. It will done within 10 days after our acknowledgement.

2.    Refund requests will be done under the following situation:

 

·         Customer return any product from a paid order

·         If we are unable to serve with any product.

 

 

 

Shipping: Shipping costs are non-refundable on the original or previous price. Shipping the product to be returned will be the responsibility of the purchaser.

 

Contact us: Thank you for shopping at https://www.ekidmart.com if you are not entirely satisfied with your purchase, we are here to help you….

 

Phone: +8809611611711

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